Complaint Letter to Electricity Department for Meter not Working

A complaint letter to the electricity department is a formal document used to inform the department that the meter installed at a specific location is not working properly. The letter should include the address of the location where the meter is located, the name of the customer, and the customer’s account number.

It should also provide a detailed description of the problem, such as the meter not registering usage or displaying inaccurate readings. Additionally, the letter should request that the department take immediate action to repair or replace the faulty meter. It is also important to include contact information, such as a phone number or email address, in case the department needs to follow up with the customer for more information.

These are examples of Complaint Letter to Electricity Department for Meter not Working that you can use to help you draft your letter to the electric company. It is important that you modify it as necessary.

TEMPLATE #1

(SHORT Complaint Letter)

Date: _________

To,
(Name of the Electricity Company)
( ______ Branch)
(Address)

Sub.: Complaint against inaccurate meter reading in the electric meter

Dear Sir/Madam,

I, (Name of the Consumer), am writing to file a complaint about the incorrect meter reading at my residence. My electricity consumer number is _________ and my area code is _________ My address is __________________

Normally, my monthly electricity bill is around (Amount) with an approximate …. units of consumption. However, I have recently received bills for significantly higher amounts during the last …. months. Despite my regular electricity consumption remaining the same as previous months, my bills have been vastly higher.

I am unable to understand why my billing amounts would be so high in the last ____ months. You can confirm my monthly consumption by checking the records for the last six months.

I kindly request that you send a representative to check and replace my electric meter, and reissue the bills for the last _____ months as they have been incorrectly billed. I would appreciate it if my complaint could be addressed as soon as possible.

Yours faithfully,

(Signature)
(Name of the Consumer)
Mob. _________

TEMPLATE #2

(DETAILED Complaint Letter)

Date: _________

To,
(Name of the Electricity Company)
(_______ Branch)
(Address)

Sub.: Complaint regarding faulty electric meter (Consumer no._________, Area code _________)

Dear Sir/Madam,

As a long-time customer of your electricity company, I have always made timely payments and have not engaged in any activities that would increase my electricity consumption. However, I have recently noticed that my bills have been almost twice as high as they were previously. After carefully analyzing my household’s daily electricity consumption for the last few months, I am confident that our consumption has not increased to such a degree as to warrant such a significant increase in my bills. Therefore, I believe that there must be an error with my electric meter. It may be defective or faulty.

My electricity consumer number is _________ with area code _________ at my residential address __________________ I was previously receiving bills in the range of _________to _________ for the last___ months, however, I have been receiving bills for much higher amounts. You can confirm my monthly consumption by checking the records for the last six months.

I kindly request that you send a representative to change the current electric meter at my home and reissue bills for the last ____ months as they were incorrect. I suggest that the average billing amount of the earlier period be used to generate new bills for the last____ months or that a refund be adjusted in the next billing.

I would appreciate it if my complaint could be addressed as soon as possible and a solution provided.

Yours faithfully,

(Signature)
(Name of the Consumer)
Mob. _________